Roar Around Terms & Conditions
All bookings must be made in advance via our website, phone, or email.
Payment is required at the time of booking to secure your session or party.
We accept payment via credit/debit card, EFT, or other approved methods.
We use your information to:
Cancellations made 48 hours or more before the booking will receive a full refund.
Cancellations made less than 48 hours before the booking are non-refundable.
Roar Around reserves the right to cancel sessions due to unforeseen circumstances (e.g., maintenance, safety concerns), in which case a full refund or rescheduling will be offered.
Roar Around is designed for children aged 0–16 years.
Children must be supervised by a parent or guardian at all times.
Parents/guardians are responsible for their child’s safety, behaviour, and wellbeing during their visit.
Children with contagious illnesses or injuries may not participate.
Roar Around staff may refuse entry to any child deemed unwell or unsafe.
All play equipment must be used responsibly and according to posted safety instructions.
Roar Around is not liable for any injuries, accidents, or lost/stolen personal belongings.
By entering Roar Around, parents/guardians accept the inherent risks associated with play activities.
Roar Around may take photos or videos during events or play sessions for promotional purposes.
If you do not wish your child to be included in media, please inform us in writing prior to your visit.
Aggressive or disruptive behaviour will not be tolerated.
Staff reserve the right to ask any child or parent/guardian to leave if rules are not followed.
Roar Around reserves the right to update these Terms & Conditions at any time.
Staff reserve the right to ask any child or parent/guardian to leave if rules are not followed.