Roar Around Privacy Policy

Roar Around respects your privacy and is committed to protecting your personal information. We comply with the Protection of Personal Information Act (POPIA) and, where applicable, the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name, email address, phone number, and billing information.

Booking & Visit Details:

Party bookings, play session reservations, number of children and adults attending, and any special requests or dietary requirements (where applicable).

Technical Data:

IP address, browser type, device type, and pages visited on our website or booking system.

2. How We Use Your Information

We use your information to:

  • Process bookings and manage your visit

  • Communicate with you regarding your booking or enquiries

  • Send updates, offers, and event information (only with your consent)

  • Improve our services, safety, and customer experience

  • Comply with legal and safety requirements

3. Information Sharing

We do not sell or rent your personal data.

Information is only shared with:

  • Trusted third-party service providers (e.g., payment processors, online booking platforms)

  • Our internal team to provide safe, efficient, and personalised service

4. Your Rights & Choices

You may request to access, amend, or delete your personal information at any time by contacting us at: info@roararound.co.za

5. Third-Party Links

Our website may contain links to third-party sites (e.g., event listings, social media pages). Roar Around is not responsible for the privacy practices or content of those websites.